Privacy Policy
Site: spinlumenz.com • Last updated: 10 April 2026 • This policy is intended for New Zealand users and is governed by the Privacy Act 2020.
1) What we collect
- Account details: name, username, email, password (hashed), preferences, and account status.
- Age-gate responses: your age eligibility response and related metadata (e.g., timestamp, IP-derived region where applicable).
- Device & analytics data: IP address, device identifiers, browser type, pages viewed, referral/source, and approximate location derived from IP.
- Contact requests: information you provide via forms/email/phone (e.g., name, email, message content) and our correspondence.
2) Why we use it
- Provide and secure the website and user accounts (authentication, fraud/abuse prevention, troubleshooting).
- Operate age-gating and maintain compliance controls.
- Measure and improve site performance and user experience (analytics and diagnostics).
- Respond to enquiries and provide support.
- Meet legal and regulatory obligations and enforce our terms.
3) Sharing & service providers
We may share personal information with trusted providers who support our operations, such as website hosting, analytics, email and communications, security monitoring, and customer support tools. Providers are required to handle information securely and only for the services they provide to us. We may also disclose information to advisers (e.g., legal) or authorities where required or permitted by law.
4) International transfers
Some providers may process or store information outside New Zealand. Where we disclose personal information overseas, we take reasonable steps to comply with Information Privacy Principle 12 of the Privacy Act 2020 (for example, by using providers subject to comparable privacy safeguards and/or contractual protections, or obtaining authorisation where appropriate).
5) Cookies & analytics
We use cookies and similar technologies for essential site functionality and to understand usage. You can control cookies through your browser settings; disabling some cookies may affect site features.
6) Retention
We keep personal information only as long as needed for the purposes described above, unless a longer retention period is required or permitted by law. We may retain limited records for security, dispute resolution, and compliance.
7) Your rights (NZ)
You can request access to, and correction of, personal information we hold about you under the Privacy Act 2020. If you believe we have not handled your information appropriately, please contact our Privacy Officer first. You may also complain to the Office of the Privacy Commissioner (privacy.org.nz).
8) Contact (Privacy Officer)
Spin Lumenz Limited (Limited Company)
Address: Level 12, 120 Albert Street, Auckland Central, Auckland 1010, New Zealand
Email: contact@spinlumenz.com
Phone: +64 21 645 9837
NZBN (Registration ID): 9429058743629 • GST/IRD number: 872-459-631